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Kedves Damarisz!
Az Ön által megrendelt termék:
BALCANO - Punto / Gömbzáras csillogó pont fülbevaló kristállyal
Mint azt a neve, a fényképek és a leírás is tartalmazza, ez egy gömbzáras fülbevaló és nem "piercing", bár ezen az elven minden fülbevaló egyben piercing is, miven át van szúrva a fülcimpán, ami alapján a piercing (átszúrt tárgy) neve is származik.
Kifejezetten piercingeket nem forgalmazunk és ez a termék (sem más gömbzáras fülbevaló termékünk) nem alkalmas általában más helyen való viselésre, mint a fülcimpában.
És attól, hogy gömbzáras nem lesz kisebb az értéke, sőt, ez a fajta gyártás még drágább is valamivel, viszont azoknak a vásárlóknak is szerettünk volna valamilyen terméket kínálni, akiket zavar a fülbevalók hegyes vége, többek között fiatalabb lányok, akiknek még a fülbevalók mérete és a kényelmesebb kialakítása fontosabb szempont.
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Nagyon elégedett vagyok!
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Szépen kidolgozott,minőségi az általam választott medál a gravírozással együtt 🙂
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Az ügyintézés gyors, pontos.
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Kedves Judit! Vegye fel a kapcsolatot ügyfélszolgálatunkkal, a terméket garanciálisan cseréljük.
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Kedves Fanni!
Nagyon sajnáljuk a tévedést! Két lehetőséget tudunk felajánlani kárpótlásként:
1. Kiküldjük az elmaradt fülbevalót egy újabb csomagban. (Ha ezt választja és holnap 12 előtt jelzi felénk, akkor még karácsony előtt odaér.)
2. A fülbevaló árát jóváírjuk a törzsvásárlói pontjainál és bármilyen ékszerre beválthatja a következő megrendelésénél.
Kérjük jelezze ügyfélszolgálatunknak, hogy melyik lehetőséget választja!
Boldog karácsonyt kívánunk!
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Az ügyfélszolgálatról nem tudok mit mondani, nem volt szükség a kapcsolatfelvételre.
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A gyűrűk csodaszépek, nagyon tetszenek.
Kedves Anna!
Erre a célra tartuk fenn az extra szolgáltatásunkat, az ingyen szállítást méretcsere esetén is.