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Customer satisfaction summary (9596 reviews)
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Az àrak magasak szerintem a kinézethez kêpest"
Nem igazán vagyok elégedett
Kedves Viktória!
Az arany sárga színű és pont ezért sárgábbak az arany bevonatos ékszereink, mint az ön által említett 14 karátos arany, mert a mi ékszereink 18 karát feletti tisztaságú arannyal vannak bevonva. Ezt ritkán használják, mert jóval magasabb az ára, viszont így lesz maximálisan antiallergén (szemben a 14K arannyal, aminek alig több, mint a fele arany, a többi része ötvöző fém és attól veszít a sárga színéből).
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gyorsaság
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Kedves Jessica!
Sehol nem szerepel átméretezés a gravírozás megrendelésekor.
Amit Ön bejelölt az az esetleges hibákra, elírásokra vonatkozik, valamint ha például a hibás elhelyezés miatt a szöveg egy része túllógna a gravírozható felületen.
Az, hogy Ön mekkora szöveget szeretne, azt Önnek kell beállítani a fokozatmentesen állítható csúszkával. (Azt mi nem tudhatjuk, hogy mi az Önnek megfelelő gravírozási szöveg méret.)
Üdvözlettel
BALCANO TEAM
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Kedves Zoltán!
Mi bonyolult abban, hogy elküldi a címünkre a nem megfelelő méretű ékszert és egy másikat rendel, mi pedig visszaküldjük a visszaküldött ékszer árát?
Véleményünk szerint máshol sem tudják ennél egyszerűbben megoldani.
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"Mérete kicsi a nyakláncnak a karlánc nagyon jó"
Kedves András!
Ha nem megfelelelő méretet választott, akkor ki tudja cserélni.
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ha nem tudtam valamit emai en
minden kérdésre pozitív választ kaptam.
Biztos hogy még fogok vásárolni Önöknél.
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A szállítás nagyon gyors.
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Tisztelt Vásárlónk!
Minden medál esetében a jellezőkben is megtalálhatók ezek az információk, valamint egy méretekkel ellátott kép is egyértelműen mutatja a medál fül pontos méreteit.
A medálhoz lánc választó opció pedig kzárólag az adott medálhoz alkalmas láncokat listázza ki.
Üdvözlettel
BALCANO TEAM
Quality of the jewelry (finishing, comfort):
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What are the chances that you will return to us?:
Quality of the jewelry (finishing, comfort):
Customer service staff helpfulness:
Speed of delivery, courier's attitude:
Webshop usability, transparency, customer experience:
What are the chances that you will return to us?:
Quality of the jewelry (finishing, comfort):
Customer service staff helpfulness:
Speed of delivery, courier's attitude:
Webshop usability, transparency, customer experience:
What are the chances that you will return to us?: