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Customer satisfaction summary (9493 reviews)
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De sajnos a díszcsomagolást az egyik gyűrűre nem kaptuk meg.
Kedves Erika!
Kérem ellenőrizze a megrendelés visszaigazolásában, hogy Ön csak az egyik dobozra kérte a díszcsomagolást, amit meg is csináltunk.
Üdvözlettel
BALCANO TEAM
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Kedves Ilona!
Elnézését kérjük, de legyen szíves árulja el, hogy ha Ön egy 46 karakteres mondatot szeretne egy 35 mm hosszú felületre gravírozni, akkor azt hogy oldaná meg, hogy a betűméret ennél nagyobb legyen? 35 mm / 46 karakter = 0,76 mm egy karakter vagy betű. Az Ön esetében ez ráadásul egy kézírást utánzó karakter típus volt, ami még jobban nehezíti az olvasást. Ha tud adni valamilyen jól használható javaslatot, használni fogjuk.
Egyébként 0,3 mm karakter méretig tudunk olvasható szöveget gravírozni, és azt nem tudjuk kitalálni, hogy kinek mi a szándéka vele, miért szeretne olyan kis méretet. Mi megcsináljuk kérésre, amilyenre a vevő kéri. Az optimalizálás nem konkrét változtatást jelent, hanem pl. a szöveg elhelyezés pontosítása középre, vagy ha esetleg helyesírási hiba van a szövegben, akkor arra külön rákérdezünk, hogy szándékos-e.
Üdvözlettel
BALCANO TEAM
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Kedves Mária!
Elnézést kérünk a tévedésért!
Kárpótlásul 1000 Ft értékű törzsvásárlói pontot írtunk jóvá a felhasztnálói fiókjában, ami az eddig gyűjtött pontokkal együtt beváltható lesz a következő megrendelésénél.
Üdvözlettel:
BALCANO TEAM
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