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Customer satisfaction summary (9228 reviews)
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Megfelelő kommunikáció a webáruházzal.
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A zsákbamacska ajándék viszont nagyon nem nyerte el a tetszésemet. Túl hivalkodó, nem az én stílusom, nem illik hozzám. Egy szolidabb, akár olcsóbb ékszernek jobban örültem volna. Ezt nem fogom hasznalni.
Kedves Zsuzsanna!
Köszönjük a megrendelését és egyben sajnáljuk, hogy az ajándék ékszer nem nyerte el a teszését.
Talán egy ismerősének tetszeni fog és így Karácsony alkalmaból megajándékozhatja.
Reméljük, hogy a megvásárolt ékszerekkel elégedett lesz.
Üdvözlettel
BALCANO TEAM
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Kedves Ágnes!
A 7 mm szélesség és 1,7 mm vastagság véleményünk szerint mindenhol pontosan ugyanennyit jelent, és ez a képen és a leírásban is szerepel.
Megpróbáljuk a lehető legjobban szemlélteti a termékeinket minden tekintetben, de ettől többet nem tehetünk!
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Az én tetszésemet elnyerte. Remélem sikerül karácsonyi ajándékként örömet szereznem. Képet csak az ünnepek után tudok küldeni. Hálásan köszönöm. Nagyné
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Ezért nagyott csalódtam.
Kedves vásárlónk!
Egyértelműen közöltük az akció feltételeit, ami sávosan növekvő kedvezmény volt, nem 50% mindenre és ezt a kosárban elhelyezett kijelző is egyértelműen, jól láthatóan mutatta.
Az 50% kedvezmény 50 000 Ft feletti kosárérték esetén aktiválódott automatikusan.
Ön sem teljes árat fizetett, hanem 10% kedvezménnyel, mert az Ön kosárértéke ezt érte el.
Üdvözlettel
BALCANO TEAM
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Sajnos rossz,tapasztalatom van a gravírt illetően
Nem jelezték,hogy nem lesz kivehető a az általam kiválasztott szöveg
A szöveg teljesen éles és olvasható, persze vagy jó látás, vagy nagyító szükséges hozzá.
Sokan kérnek ilyen megoldást.
Véleményünk szerint ha Ön egy 12 mm teljes átmérőjű charmra egy 16 karakteres szöveget kér gravírozni, amit a telefonján vagy a számítógépén nagyításban nézett, akkor evidens, hogy ha még két oldalt elmarad kb. 1,5 - 1,5 mm, a teljes szöveg 9 mm/16 karakter, tehát 0,56 mm lesz egy karakter (betű) nagysága.
Ott volt a jól láthatóan méretezett kép a terméklapon.
Ha úgy gondolta, hogy nem teljesen érthető, akkor megkérdezhette volna az ügyfélszolgálatunkat, mert mindenre szinte azonnal válaszolunk.
Köszönjük szépen az erős lepontozást egy egyébként első osztályú ékszer és szolgáltatás esetében.
További szép napot kívánunk!
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A szine miatt nem hiszem, hogy rendelek.
Kedves Ilona!
Sajnáljuk, hogy Önnek nem testszik a valódi arany színe!
Ez nem bizsu kinézet, hanem ez a színe a valódi, tiszta aranynak. Az arany az sárga, de minél kisebb tisztaságú, tehát 18K, vagy 14K, annál kevésbé látszik az arany valódi sárga színe az ötvöző anyagok miatt.
Mivel európai ékszerboltokban ritkán értékesítenek 18K feletti tisztaságú arany ékszereket, ezért kevesen ismerik a valódi arany színét és ez érthető is.
A mi ékszereink pontosan azért sárgábbak, mert közel 22K karátos tisztaságú az arany bevonat rajtuk.
Ezt kevesen alkalmazzák, viszont mi, a tökéletes antiallergén tulajdonságok megőrzése érdekében erre is figyelünk.
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