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Quality of the jewelry (finishing, comfort):
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Quality of the jewelry (finishing, comfort):
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Quality of the jewelry (finishing, comfort):
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Quality of the jewelry (finishing, comfort):
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Quality of the jewelry (finishing, comfort):
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Kedves Mónika! Elnézést a késői válaszért! Az Ön megrendelésében 2 db díszdoboz szerepelt és azokat el is küldtük a csomagban. 1 karkötőköz viszont nem kért díszdobozt ezért azt nem is küldtünk el.
Mivel új jogszabály szerintt a kiküldött díszdobozok után külön termékdíjat kell fizessünk, és a legtöbb esetben a vásárlóinknak egyébként sincs rá szüksége, ezért úgy oldottuk meg, hogy ha igényli, akkor továbbra is ingyen küldjük, de a kosárba kell helyezni, hogy ne küldjük el feleslegesen abban az esetben ha nincs rá szüksége.
Ügyfélszolgálatunk kereste telefonon is, de sikertelenül.
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véleményem.
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Illetve én örülnék, ha lennének kisebb méretű medálok és fülbevalók ( minimál stílusban), változatosabb gyűrűk.
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Mivel eljegyzési gyűrűként rendeltük, így annyi a változás, hogy a középső ujjunkon viseljük, nem a gyűrűsön.
Akik látták, mindenkinek nagyon tetszett és nem gondolták volna, hogy ezek nem aranyból készült ékszerek.
Köszönjük szépen! Csodásak 😍
De!
Kedves Mónika!
Először is engedje meg, hogy gratuláljunk az eljegyzéséhez!
Sajnáljuk, hogy nem lett megfelelő a méret és így, hogy gravírozott, valóban nem tudjuk cserélni, viszont ha ugyanezt a tételt újból megrendeli a megfelelő méretekkel, ugyanúgy gravírozva, 50% kedvezményt adunk rá.
Ha ez így elfogadható és szeretne élni a lehetőséggel, vegye fel a kapcsolatot ügyfélszolgálatunkkal!
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Csak ajánlani tudom!
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Kedves Andrea! A webshopban egyértelműen megmutatjuk, hogy miként kell például egy ilyen összeállítást megrendelni.
Amikor a karkötővel, bokalánccal párosítva rendeli meg a charmot, akkor összeszerelve küldjük. Ha külön rendeli meg őket, ahogy Ön tette, akkor azt külön termékként kezeljük. Nézze meg még egyszer az oldalon, hogy ha kiválaszt egy bármilyen bokaláncot például, talál a "kosárba" gomb felett egy "Szeretnék hozzá charmot" gombot, ahol ki tudja választani és előnézeti képen is meg tudja tekinteni az összeállítást.
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Kedves László! 8mm vastag láncokat ritkán használnak medálhoz, mivel a medálok füle nem olyan óriási, hogy átférjen rajta. Ha Önnek mégis ez tetszik, akkor valóban csak a kapocsra tudja kapcsolni. A medáloknál van külön lánc választási lehetőség, ahol csak azok a láncok jelennek meg a listában, amelyek alkalmasak a medálfülön való átfűzésre. Amennyiben cserélni szeretné más lánc típusra, vegye fel a kapcsolatot ügyfélszolgálatunkkal és segíteni fognak a cserében!
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